Frequently Asked Questions

Absolutely! Get professional therapy for significantly less than traditional in-person therapy. A one hour video or phone session is only $120.00 (plus tax) and daily text therapy is only $29.00 per week (plus tax). And most employee benefit and private insurance plans cover our services. (Be sure to check your own plan coverage.)

Yes, your privacy is very important to us. Focus Mental Wellness ensures protected end-to-end encryption across all devices, and registration information is encrypted using SSL/TLS technology. For more information, please visit our client privacy page.

Yes. Focus Mental Wellness providers are healthcare professionals. Each of our Therapists is registered and licensed through their provincial regulatory body.

Text Therapy allows you to contact your therapist when you need them.

You’ll be able to securely communicate with your therapist whenever you choose. You’ll receive one response from your therapist each weekday and you’ll receive a comprehensive summary from your therapist once a week.

Many of our clients find it helpful to combine phone and/or video therapy sessions with Text Therapy. It’s easy to book phone or video sessions with your chosen therapist using our booking page.

Get started today for only $29/week (plus tax) billed monthly.  Insurance receipts are available upon request.

Video therapy comes closest to a traditional in-person therapy experience and it has been proven to be as effective as in-person therapy. All you need is a computer or mobile device with a webcam. Sessions are one hour on our secure platform.

Phone therapy is like video therapy but without the webcam. Connect with your therapist on any phone, mobile device or computer with VoIP (i.e. Skype).

You’ll receive a receipt that includes the necessary details to submit to your benefits provider for reimbursement. Most benefits plans include coverage for therapy provided by social workers, psychotherapists and counsellors. 

Please confirm your coverage with your group benefits administrator before booking a session.

Our therapists provide support for a broad range of mental health issues. Depression, anxiety, trauma, substance abuse and many more.

Clients must be at least 16 years of age or older.